E-Gift Card:
Our E-gift card is a quick and easy way to send the perfect gift. Simply choose the amount and we will send an electronic gift certificate to the recipient of your choice.
Where & When:Use e-gift cards anytime; they are available exclusively online at
www.buffalojeans.com. E-gift cards are only valid at the online store.
How to use your Buffalo David Bitton e-gift card:
The e-gift card number must be entered at Checkout
If the total amount of your purchase is lesser than the amount available on your e-gift card the remaining balance can be applied to your next purchase.
If the total amount of your purchase is greater than the amount available on your e-gift card the balance can be paid by credit cardTerm & conditions:
- Special offers do not apply to the purchase of e-gift cards.
- E-gift card can not be replaced, returned or redeemed for cash.
- In case of lost or deleted e-gift card, please contact a customer service representative at service@buffalojeans.com.
If you are not completely satisfied with your purchase, you may return
any unworn, unwashed merchandise along with the receipt, tag and
original packaging for up to 30 days from the date which the order was
delivered.
Refunds will only be made in the manner in which
payment was made. Upon receipt of the returned merchandise and to the
extent that the requirements of the Return Policy are met, the amount
corresponding to the return (with the exception of shipping fees) will
be credited to your credit card.
Should you refuse the product(s) upon delivery; the shipping charges will be charged to your account. We will only refund shipping charges if the wrong item was sent; otherwise shipping charges are
non-refundable. Returns can only be sent to our distribution center.
No exchanges are possible on products purchased from this site.
Final sale merchandise can not be returned.
BUFFALO's liability for sold merchandise shall not exceed the price paid.
Return Procedure1.Please
fill in the “Return Form” that was sent with your order, and be sure to
indicate your name, order number and style numbers for items you wish
to return. It is also mandatory that a reason be checked off on the
return form.
2. We ask that you include your order confirmation
receipt along with the Return Form in your package and return by a
trackable carrier method.
Any return orders that are sent back to BUFFALO past the 30 day policy is subject to refusal and will not be credited. BUFFALO is
not responsible for return shipping. We recommend that you ship your package via a trackable carrier method. Buffalo
can not refund any items lost during return shipping.
Refunds are processed within approximately
fourteen (
14) to thirty (30) business days of our receipt of your return.
Please return your package to the following address:
FOR CANADIAN RESIDENTS:BUFFALO INC.Buffalo Customer Care
400 Sauve West
Montreal, Quebec H3L 1Z8
FOR U.S. RESIDENTS:BUFFALO INC.Buffalo Customer Care
14 Area Development Drive, Suite 200
Plattsburgh, NY
12901
Please note that the herein Return Policy
applies only to products purchased on the www.buffalojeans.com
website.
All inquiries on returns and/or exchanges relating
to products purchased in a Buffalo David Bitton
store and/or other retailers, such as department stores must be addressed directly
to the store where the purchase was made, as returns and/or exchanges are
subject to their return policy. The “contact us” service herein is exclusive
for products purchased on the www.buffalojeans.com
website.
To obtain information on the return policy
applicable to retail store purchases, you may refer yourself to the back of
your purchase receipt or contact directly the store where product was purchased
The term “BUFFALO” includes the terms “Buffalo Inc.” for the
territory of Canada and “Buffalo de France Corp.” for the territory of
the Unites States of America.
By using the website, you are transmitting information about
yourself that we may keep. When it concerns personal information,
BUFFALO has adopted appropriate measures to ensure the confidentiality
of personal information and the safeguard of personal information
against loss or theft. Personal information is also protected against
unauthorized access, disclosure, copying, use or modification.
This privacy policy (this “Policy”) describes the personal
information we may collect from you, the purposes for which we collect
it and how we use. BUFFALO will not collect, use or disclose your
personal information other than in compliance with this Policy.
By using the
www.buffalojeans.com website and/or making online
purchases of products, you agree to the terms and conditions of the
Policy. This Policy is subject to change and we invite you to consult
it regularly.
Type of information collected
BUFFALO obtains personal information when you use this site, such
as making an order, communicating with us by phone, e-mail, or
otherwise or if you complete an entry form to participate in a contest,
promotion or survey online.
Such information may be your name, e-mail and postal addresses, phone
number(s), credit card information, or other financial information. We
may also maintain a record of your opinions and individual preferences
or product interest information as well as acquire any other
information about you.
Use of personal information
BUFFALO may use your personal information to process your order
and to answer your questions, send you or your friends, relatives or
associates, products that you have ordered, provide you with a
personalized service, communicate with you and provide you with
promotional materials and information regarding our products, services,
surveys, contests, promotions and special offers.
Consent to collecting my personal information
If you prefer not to receive promotional information from us or if you
wish that we do not use your personal information, please let us know
by writing to us at BUFFALO Customer Service
400 Sauve West, Montreal, Quebec, Canada, H3L 1Z8
or by e-mail at
service@buffalojeans.com
If you have consented to the collection, use and/or disclosure of
personal information as identified herein, please note that you can
also withdraw your consent at any time by communicating with Customer
Service as provided above.
Access to personal information
You can request access to your personal information that we collected
and request to correct them if necessary. In such a case, BUFFALO
reserves the right to charge you for the cost of photocopies that will
be necessary to transmit or consult your file.
Retention of personal information
We will keep your personal information only as long as is
reasonably necessary for the realization of the objectives described in
this Policy or such longer period as may be required by applicable law.
Communication of personal information with third parties
BUFFALO may disclose your personal information as required by law, in response to legal process and law enforcement requests.
We do not sell or rent your personal information to third parties
except as permitted by law.
However, in the event of a sale of all or substantially all of our
business or another similar transaction, we may transfer or disclose
your personal information to a purchaser or prospective purchaser, who
may collect, use such information for the purposes of evaluating the
proposed transaction, operating the affairs of the acquired business,
or for all other purposes identified in this Policy.
