Terms and Conditions
TERMS AND CONDITIONS OF USE The term “BUFFALO” includes the terms “Buffalo Inc.” for the territory of Canada and “Buffalo de France Corp.” for the territory of the Unites States of America.
1. USE OF THE BUFFALO SITEThis site is owned by BUFFALO and is operated for your personal use and information. Use of this site is governed by the terms and conditions outlined below and all applicable laws. By accessing and browsing this site, you confirm having read and understood these terms and conditions and accept them without limitation or qualification. BUFFALO may amend these terms and conditions at any time.
2. ACCESSING THE SITEBUFFALO may monitor access to this site and other activities.
BUFFALO entirely adheres to the principles of human rights and freedoms and does not tolerate any form of discrimination based on race, national or ethnic origin, color, religion, sex, age or mental or physical disability. BUFFALO reserves the right to terminate your access to all or any part of this site, with or without notice.
3. TERMS AND CONDITIONS OF SALEWhen you purchase products using the
www.buffalojeans.com site, your purchase is subject to separate Terms and Conditions of Sale (link) which we invite you to consult. All returns of products are governed by our Return Policy (link), which we also invite you to consult. Notwithstanding the foregoing, the present provisions shall supersede and take precedence over the provisions of the Terms and Conditions of Sale and the Return Policy; in the event of any inconsistency, the present provisions shall govern.
4. PROTECTION OF PERSONAL INFORMATIONOur privacy practices are explained in our Privacy Policy (link).Your continued use of this site implies that you acknowledge that you have read our Privacy Policy and agree to be bound by and accept its terms and conditions. You consent to the use of your personal information by BUFFALO in accordance with the terms of and for the purposes set forth in our Privacy Policy.
5. DESCRIPTION OF PRODUCTS & PRICESBUFFALO attempts to be as accurate as possible in describing the products sold on this site but cannot warrant that the descriptions or other content of this site are accurate, complete, reliable, current or error-free. Price and availability information provided on this website is subject to change without notice. The prices provided on this site may vary from those provided in the stores.
6. EXCLUSION OF WARRANTIESBUFFALO makes no representation or warranty regarding the functionality, the good working order or condition of the present site, its suitability for use, or that its use will be uninterrupted or error-free. BUFFALO does not represent, warrant or undertake that any errors on or relating to this website will be corrected or that any server from which the website is operated is or will be free from viruses or other harmful components.
Subject to any federal or provincial legislation to the contrary, BUFFALO makes no representation and provides no warranties. With regards to marketable quality or suitability for any particular use, such warranties are expressly excluded. BUFFALO will not be liable for a delay of or partial delivery, of delivery dates and information given in relation to the availability of products, such are provided for illustrative purposes only.
7. INTELLECTUAL PROPERTYAll material on this site, including but not limited to texts, images, illustrations, software, audio clips and video clips, is owned by BUFFALO or it’s licensees or is provided by a third party. The material on this site is protected in Canada and in other jurisdictions by the Copyright Act and by virtue of the applicable international treaties. The material may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, without the prior written consent of BUFFALO. Trademarks, logos and service marks (collectively, “Marks”) displayed on this website are registered or unregistered Marks of BUFFALO or its licensees. These Marks are the property of their respective owners, and may not be used without their written permission. All rights resulting from this site are expressly reserved to BUFFALO.
8. COOKIESWe may use “cookies” to track your preferences and activities on this site. Cookies keep a record of your preferences making your subsequent visits to the site more efficient. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely.
9. GOVERNING LAWThis site is controlled and operated by BUFFALO from Montreal, Quebec, Canada and these terms, the use of this site and any transaction conducted on or from it shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein.
10. ENTIRE AGREEMENTThese terms, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and BUFFALO.
TERMS AND CONDITIONS OF SALE The term “BUFFALO” includes the terms “Buffalo Inc.” for the territory of Canada and “Buffalo de France Corp.” for the territory of the Unites States of America.
BUFFALO has conceived an easy to navigate website letting you purchase products online along the terms and conditions of sale (hereinafter “Agreement”).
By using the
www.buffalojeans.com website to make online purchases of products, you agree to be bound by and accept this Agreement, and you represent that you are of legal age to enter into this Agreement and become bound by its terms and conditions. BUFFALO reserves the right to change these terms and conditions without prior written notice at any time, at BUFFALO’s sole discretion.
1. TERMS AND CONDITIONS OF USEBy using the
www.buffalojeans.com to make online purchases of products, your purchase is governed by separate Terms and Conditions of Use (link). By using this site, you acknowledge that you have read the Terms and Conditions of Use and accept them. All returns are governed by our Return Policy (link) which we invite you to consult.
2. PROTECTION OF PERSONAL INFORMATIONOur practices regarding the protection of privacy are described in our Privacy Policy (link). By using this site, you acknowledge that you have read this policy and accept it. You hereby consent to the use of your personal information by BUFFALO in compliance with the Privacy Policy.
3. CONFIRMATION OF ORDERAll orders are subject to e-mail order confirmation by us.
4. PRODUCT AVAILABILITYPlease note that the products displayed on this site may be out-of-stock or discontinued.
The availability of certain products may be limited, and products may not be available for immediate delivery. BUFFALO may revise or cease to make available any products at any time without prior notice. In the event that BUFFALO is unable to deliver you a product ordered due to lack of availability, BUFFALO will notify you via e-mail and your order will be automatically cancelled with respect to such unavailable product, provided that BUFFALO may, in its sole discretion, contact you in order to allow you to maintain your order subject to a revised delivery time if and when the product becomes available.
5. CANCELLING AN ORDERBUFFALO reserves the right, in its discretion, to refuse or cancel any order, including after the order has been submitted and paid for. In the event that your order is cancelled after your payment has been processed, BUFFALO will issue a full refund.
6. PRICE POLICYWe put a lot of effort to make sure that all information contained on this website is accurate. However, considering the number of styles we offer and the changes that we bring regularly, it may happen that information provided is not exact. BUFFALO reserves the right to correct any errors in pricing or product information at any time, without prior notice. Buffalo cannot confirm the price of a product until after you submit an order for the product. The prices provided on this site may vary from those provided in the stores.
Unless otherwise stated, all prices quoted do not include applicable federal and provincial sales taxes or any other taxes that may be applicable to your purchase. You are responsible for all taxes and duties associated with the order.
7. PAYMENT TERMSPayment shall be made by credit card and are subject to the approval of the financial institution that has issued the credit card.
8. SHIPPINGBUFFALO delivers within Canada via Canada Post and within the Unites States of America via UPS.
BUFFALO will ship the product(s) ordered to the address indicated in the order confirmation. Delivery times provided by BUFFALO are estimates only. BUFFALO shall not be responsible for any damages or costs resulting from any delays in delivery.
Orders leave our warehouse three (3) business days after the order is placed and payment approved. Please allow four (4) to seven (7) business days to receive your order. Business days are from Monday through Friday and exclude holidays.
All products purchased from BUFFALO are delivered to you by a delivery company that has no relation to BUFFALO. You shall become the owner of the product(s) and shall assume the risks of loss at the time of delivery by BUFFALO of the products to the third party delivery company.
Should you refuse the product(s) upon delivery; the shipping charges will be charged to your account.
9. SHIPPING CHARGESUnless otherwise stated, all prices quoted do not include shipping and handling charges and applicable. Separate charges for shipping and handling and taxes will be shown on the order confirmation for each order, as applicable.
Shipping rates may vary depending on the number of items, weight of shipment and the shipping destination.
Should you refuse the product(s) upon delivery; the shipping charges will be charged to your account.
10. CONSENT TO USE OF ELECTRONIC DOCUMENTS
You hereby consent to the exchange of information and documents between you and BUFFALO over the Internet or by e-mail, and that this Agreement together with any applicable order confirmation(s) accepted by BUFFALO in electronic form shall be the equivalent of an original written paper agreement between us. You further agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
11. GOVERNING LAW AND JURISDICTION
This website and its server are physically located within the Province of Quebec, Canada. This Agreement shall be construed and interpreted in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein and shall be treated in all respects as a Quebec contract, without reference to principles of conflict of law.
12. EXPORT LAWS
Products sold or delivered under this Agreement shall be subject to export control laws and regulations of Canada. You agree to comply at all times with all such laws and regulations. You will defend and hold BUFFALO harmless against all claims, damages or liability resulting from breach of the foregoing.
13. ENTIRE AGREEMENT
This Agreement, the Terms and Conditions of Use, the Return Policy and the Privacy Policy incorporated or referred to herein constitute the entire agreement between you and Buffalo.
The term “BUFFALO” includes the terms “Buffalo Inc.” for the
territory of Canada and “Buffalo de France Corp.” for the territory of
the Unites States of America.
By using the website, you are transmitting information about
yourself that we may keep. When it concerns personal information,
BUFFALO has adopted appropriate measures to ensure the confidentiality
of personal information and the safeguard of personal information
against loss or theft. Personal information is also protected against
unauthorized access, disclosure, copying, use or modification.
This privacy policy (this “Policy”) describes the personal
information we may collect from you, the purposes for which we collect
it and how we use. BUFFALO will not collect, use or disclose your
personal information other than in compliance with this Policy.
By using the
www.buffalojeans.com website and/or making online
purchases of products, you agree to the terms and conditions of the
Policy. This Policy is subject to change and we invite you to consult
it regularly.
Type of information collected
BUFFALO obtains personal information when you use this site, such
as making an order, communicating with us by phone, e-mail, or
otherwise or if you complete an entry form to participate in a contest,
promotion or survey online.
Such information may be your name, e-mail and postal addresses, phone
number(s), credit card information, or other financial information. We
may also maintain a record of your opinions and individual preferences
or product interest information as well as acquire any other
information about you.
Use of personal information
BUFFALO may use your personal information to process your order
and to answer your questions, send you or your friends, relatives or
associates, products that you have ordered, provide you with a
personalized service, communicate with you and provide you with
promotional materials and information regarding our products, services,
surveys, contests, promotions and special offers.
Consent to collecting my personal information
If you prefer not to receive promotional information from us or if you
wish that we do not use your personal information, please let us know
by writing to us at BUFFALO Customer Service
400 Sauve West, Montreal, Quebec, Canada, H3L 1Z8
or by e-mail at
service@buffalojeans.com
If you have consented to the collection, use and/or disclosure of
personal information as identified herein, please note that you can
also withdraw your consent at any time by communicating with Customer
Service as provided above.
Access to personal information
You can request access to your personal information that we collected
and request to correct them if necessary. In such a case, BUFFALO
reserves the right to charge you for the cost of photocopies that will
be necessary to transmit or consult your file.
Retention of personal information
We will keep your personal information only as long as is
reasonably necessary for the realization of the objectives described in
this Policy or such longer period as may be required by applicable law.
Communication of personal information with third parties
BUFFALO may disclose your personal information as required by law, in response to legal process and law enforcement requests.
We do not sell or rent your personal information to third parties
except as permitted by law.
However, in the event of a sale of all or substantially all of our
business or another similar transaction, we may transfer or disclose
your personal information to a purchaser or prospective purchaser, who
may collect, use such information for the purposes of evaluating the
proposed transaction, operating the affairs of the acquired business,
or for all other purposes identified in this Policy.
If you are not completely satisfied with your purchase of BUFFALO products made on the
www.buffalojeans.com website, you may return any unworn, unwashed merchandise along with the receipt, tag and original packaging for up to thirty (30) days from the date which the order was delivered.
Refunds will only be made in the manner in which payment was made.
Upon receipt of the returned merchandise and to the extent that the requirements of the Return Policy are met, the amount corresponding to the return (with the exception of shipping fees) will be credited to your credit card.
We will only refund shipping charges if the wrong item was sent; otherwise shipping charges are non-refundable.
Returns can only be sent to our distribution center. No exchanges are possible on products purchased from this site. Final sale merchandise cannot be returned.
BUFFALO’s liability for sold merchandise shall not exceed the price paid.
Return procedureIn order to make a return please email customer service at
service@buffalojeans.com and make sure to include your order number, a description of the item being returned as well as a reason for the return. Our customer service representatives will review your request and if the Return Policy requirements have been met, you will receive your return number by email.
Once you have received your return number please be sure to clearly indicate it on the package.
Buffalo David Bitton is not responsible for return shipping. We recommend that you ship your package via a trackable carrier method. Buffalo cannot refund any items lost during return shipping.
Refunds are processed within approximately three (3) business days of our receipt of your return.
If your purchase was made in Canada, please return your package to the following address:
BUFFALO INC.
Customer Service
400 Sauve West
Montreal, Quebec H3L 1Z8
If your purchase was made in USA, please return your package to the following address:
BUFFALO DE FRANCE CORP.
Customer Service
14 Area Development Drive, Suite 200
Plattsburgh, NY
12901
